I am able to take my time, relax, reflect on what I just experiencd, take a coke from the fridge, type in some feedbacks, do some proofreading, add the missing ‘e’ to ‘experienced’ I just wrote, and then click the submit button. Isn’t this one of the best ways to encourage people to leave feedback? At least much better than the chatting window on Amazon that always reminding you your session will be out in one minute right?
But, yes, it’s true, people don’t use the feedback function. How weird it is(at least to me)!